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Alpharetta, GA – August 14, 2009 A mid-sized city in the southeastern United States has been evaluating alternatives for managing and supporting their PeopleSoft applications in order to meet budget constraints placed on the IT Department. The city had sought information on various commercially-available alternatives to in-house support, but had no way to make a good financial comparison of the options. Cajana was able to provide the city with expertise and knowledge in the areas of ERP system management and financial modeling. These resources employed Cajana's unique Rapid Economic Validation (REV) model to build a clear and concise business case that helped the city's management to accurately compare the alternatives and write financially-oriented Service Level Agreements (SLA's) that will be used to apply to both the internal and external enablers of the final ERP support organization. “Cajana brought so much insight, knowledge and enthusiasm to the table. They helped us to look at the support problem in ways we had never considered, and they delivered a final ROI model that made it very easy to have meaningful financial discussions with our senior management.”, says the city’s Director of Enterprise Applications, "Their methodology and expertise allowed them to create a very professional product in half the time and for half the cost that we had anticipated." “We chose to partner with Cajana on this initiative because of their demonstrated knowledge and experience with ERP system management and the various models that can be employed to improve customer service and reduce costs,” she continued. “Cajana not only brought a world of experience, they also brought us very knowledgeable, capable, and professional people.” Brian Ellis, Cajana’s CEO, spoke briefly about the challenges faced by many small to medium-sized government entities. “The economy has forced many of our government clients to rethink their traditional ways of implementing and supporting key technologies, like PeopleSoft. Budget pressures mean everyone is being asked to deliver for less, yet the constituents continue to expect the same level of services and support. With our experience in hosting and remote-management of ERP systems, Cajana is able to both educate our customers on the possibilities, and at the same time bring deep financial and budget preparation expertise to help lay out a clear path to change." About Cajana Cajana provides cloud-based solutions for enterprise applications and infrastructure exclusively to the public-sector and higher-education environments that reduce both cost and risk associated with enterprise application initiatives. Whether our customers want to maintain their applications in-house or leverage a hosted solution, we provide the technical expertise, best practices, and world-class infrastructure to meet their needs through our application hosting and managed services, education services, and CIO Advisory services. Our unique “Application Incubation” model gives customers the flexibility of hybrid solutions, combining short-term hosting with technical services, allowing our clients to onboard large-scale applications into their environments at their own pace. We are truly Taking Quality to the Next Level. The Cajana logo is the property of Cajana. Other products, services, or company names mentioned herein are the trademarks or registered trademarks of their respective owners. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. |
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